google.com, pub-6378228059167439, DIRECT, f08c47fec0942fa0 Refund Policy | Cool Travel Spots

REFUND POLICY

One of the biggest reasons people request a refund is NOT being aware of the delivery times, so, please note that delivery of the item typically takes between 2 - 4 weeks.

RETURN POLICY

1. Email us at info@cooltravelspots.com indicating which item(s) you would like to return and the reason for your return.

AFTER RECEIVING E-MAIL CONFIRMATION FROM US - 

2. Place the item(s) in the original packing and seal the parcel securely.

(Please contact us at info@cooltravelspots.com to confirm the return address for you)

3. Reply to our e-mail with the express you choose and the tracking number.

4. Once received, refund take about 7-10 business days to process. 

 

RETURN CONDITIONS

1. You may request a return within 15 days of receipt.

2. Items returned must be in their unused condition with the original packing. We do not accept a returned item that is worn, damaged, washed or altered in any way.

3. We do not accept returned items that were sent back directly without contacting us first.

4. We do not accept packages returned using C.O.D. service. Return shipping charges are born by the customer and are non-refundable.